Friends and Allies, Inc

Effective Date: March 10, 2026

Friends and Allies (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with us, or use our services.

By using this website, submitting your information, or communicating with us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

You may voluntarily provide personal information including:

• Name

• Email address

• Phone number

• Mailing address

• Any information submitted through forms, chat, or applications

Communication Information

When you contact us, sign up for updates, or request services, we may collect:

• Phone numbers for SMS communications

• Email addresses

• Message history

• Appointment details

Technical Information

When visiting our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visits

• Cookies and tracking data

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We may use your information to:

• Respond to inquiries or requests

• Provide services or information you requested

• Schedule consultations or appointments

• Send updates about services, programs, or events

• Improve our website and services

• Provide customer support

• Comply with legal obligations

We only collect and use information necessary to provide our services.

3. SMS Text Messaging Communications

By submitting your phone number through our website, forms, or other communication channels, you consent to receive text messages from Friends and Allies.

These messages may include:

• Appointment reminders

• Service updates

• Customer support responses

• Account notifications

• Informational messages

• Marketing or promotional messages (if applicable)

Message Frequency

Message frequency may vary depending on your interactions with us.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP

After sending STOP, you may receive one final confirmation message confirming your opt-out.

To receive assistance, reply:

HELP

You may also contact us directly to request removal from SMS communications.

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1. SMS Consent Communication:
   The phone numbers you collect as part of the SMS consent process will not be shared with third parties for marketing purposes.                                                                                                                                                  

2. Types of SMS Communications:
   If customers consent to receive SMS messages, they may receive communications such as:
   Example:

   "Hello, this is a reminder of your upcoming appointment with J J Wright and Associates at Fayetteville, NC on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

   • Appointment reminders

   • Follow-up messages

   • Billing inquiries

   • Promotions or offers (if applicable)

3. Message Frequency:
   Message frequency may vary depending on the type of communication. For example, you may send up to 2 messages per week related to [appointments, billing, etc.]. May vary. 
   Example:

   "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging:
   Be aware that standard message and data rates may apply, depending on the recipient’s carrier’s pricing plan. These fees may vary for domestic and international messages.                                                                                                 

5. Opt-In Methods:
   Customers may opt in to receive SMS messages via:

   • Verbally, during a conversation

   • By submitting an online form

   • By filling out a paper form                                                                                                                                 

6. Opt-Out Methods:
   Customers can opt out at any time by replying "STOP" to any SMS message. Alternatively, they can contact you directly to be removed from the messaging list.                                                                                                          

7. Help:
   If customers are experiencing issues, they can reply with "HELP," or you can provide them with direct assistance via a contact link or phone number.                                                                                         

8. Standard Messaging Disclosures:

   • Message and data rates may apply.

   • You can opt out at any time by texting "STOP."

   • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms & Conditions] pages.

   • Message frequency may vary.

8. Subscriber Opt-In and Opt-Out Messaging
It is important that your Opt-In and Opt-Out messages comply with the updated guidelines:

• START Message:

  “Thank you for opting into SMS messages from J J Wright and Associates. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.”

• STOP Message:

  “Thank you for opting out of SMS messages from J J Wright and Associates. You will not receive any further SMS communications. To opt back in at any time, reply START.”

• HELP Message:

  “Thank you for contacting J J Wright and Associates. For immediate assistance, please call 910-302-3505 or visit jjwright.org. Message and data rates may apply.”

4. AI and Automated Communications

Friends and Allies may use automated systems, artificial intelligence (AI), chatbots, or automated dialing technologies to communicate with users.

These technologies may be used for:

• Responding to inquiries

• Providing customer support

• Sending reminders or notifications

• Providing information about services

By submitting your information or communicating with us, you acknowledge that some communications may be delivered using AI or automated technology.

You may request to communicate with a human representative at any time.

5. Sharing of Information

Friends and Allies does not sell, rent, or trade personal information to third parties for marketing purposes.

We may share information only in the following circumstances:

• With trusted service providers who assist in operating our website or communication systems

• With messaging platforms or CRM providers used to send SMS or manage communications

• When required by law or legal process

• To protect the rights, safety, or security of our organization and users

Mobile phone numbers and SMS consent will not be shared with third parties for marketing purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Customize user experience

Cookies may collect anonymous data about how visitors interact with the site.

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

While we take steps to protect your information, no online transmission or storage system can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Maintain communication records

• Comply with legal and regulatory requirements

When information is no longer required, it is securely deleted or anonymized.

9. Your Privacy Rights

You may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of communications

To exercise these rights, please contact us using the contact information provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

"We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

Friends and Allies may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website indicates acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Friends and Allies

6380 Cliffdale Rd

#25202

Fayetteville, NC 28314

Email:info@friendsandalliesinc.com
Phone: 9193429851
Website: www.friendsandalliesinc.om